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Azingo’s customers receive world-class technical support from senior engineers with in-depth knowledge of our Azingo Mobile platform, mobile-optimized Linux kernels, chipsets, drivers, middleware technologies, mobile applications and development tools. We also offer tailored training workshops on our platform, software components. We take pride in delivering both world-class products and excellent customer support.
The following services are provided as part of Azingo’s product subscription and support program:
- Email and phone access to Support Engineers from 9am to 5pm Indian Central Time
- Optionally extended support hours
- Same day response with guaranteed problem escalation
- Software downloads including the latest software release as well as any updates or enhancements occurring in-between releases
- On-line documentation
Open and closed problem reports (with the resolution for each closed problem report)
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